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FAQs - General Tech Advice

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I need an Apple ID or Google Play Account to download apps to my device, how do I get one of these accounts?

If you do not already have an Apple ID, click HERE to learn how to set one up. 

If you do not already have a Google Play Account, click HERE to learn how to set one up.

Why do I need to update my software?

The primary reason for keeping your software up to date is to stay protected and minimise the risk of security threats. Hackers use weaknesses in software to access your computer, smartphone, tablet and other devices. Even if your phone or tablet has been purchased brand new, it is best to check for updates straight away as part of the initial set up. You should also ensure you have enabled automatic updates.

Updating your software can also improve battery life. Updates often include energy saving technology which allows your device battery to last for a longer period of time.  Most devices will alert you when an update is available, but be sure to check for them regularly in your phone or tablet settings.

Do you need assistance updating your software?

Click HERE for information on how to update Apple software.

Click HERE for information on how to update Android software.


Page Last Updated: Friday, 16 November 2018 10:24 AM, Session: Public