CMCA - Campervan and Motorhome Club of Australia
CMCA Members' Portal

Members' Portal Frequently Asked Questions

Do you need assistance with the Members’ Portal? Find the answers to your questions below. 

The Members’ Portal is where CMCA members can manage all aspects of their membership including contact details, vehicles details, club communication options, membership renewals, event registration, RV Park bookings and Members’ Market ads.

On the Members’ Portal homepage, there are icons displaying different menu options. This is how members navigate between the different areas of the Members’ Portal.
There is also a header menu that offers options for navigating to these same areas of the Member Portal. This header remains the same across all pages of the Members’ Portal for easy navigation. The Home button will always link back to the Members’ Portal homepage. Note: This header is hidden when using a mobile or tablet device; to access, select the hamburger bar in the top left corner.

From the Members’ Portal homepage, simply select the Renew Membership icon or Renew button in the header. Note: This header is hidden when using a mobile or tablet device; to access, select the hamburger bar in the top left corner.
When renewing a membership, members will need to select either the digital or hardcopy package and the number of years they would like to renew and complete a secure online credit card payment.

Members wishing to renew their membership online will be required to complete a secure online credit card payment. The system only permits VISA and Mastercard payments. Please contact National Headquarters for alternate payment methods on 02 4978 8788.

From the Members’ Portal homepage, simply select the Member Profile icon or Member Profile button in the header. Note: This header is hidden when using a mobile or tablet device; to access, select the hamburger bar in the top left corner.
The Member Profile allows members to update personal details including name, residential and postal addresses, phone number, email address and vehicle details.

From the Members’ Portal homepage, simply place the cursor over the Member Profile button in the header and select Vehicles from the drop-down menu. Note: This header is hidden when using a mobile or tablet device; to access, select the hamburger bar in the top left corner.
Alternatively, select the Member Profile icon on the homepage. From here, the side bar will display Vehicles as a menu option.
Members can edit existing vehicles or add new vehicles to their membership. Please ensure you Save all new vehicles and any changes.

Members will be required to contact National Headquarters on 02 4978 8788 to change members on the membership.

The primary member can be changed at any time by contacting National Headquarters on 02 4978 8788. Please note, only the primary member can do this.

From the Members’ Portal homepage, simply place the cursor over the Member Profile button in the header and select Login Profile from the drop-down menu. Note: This header is hidden when using a mobile or tablet device; to access, select the hamburger bar in the top left corner.
Alternatively, select the Member Profile icon on the homepage. From here, the side bar will display Login Profile as a menu option.

Coming soon.

From the Members’ Portal homepage, simply select the Club Communication icon or Communication button in the header. Note: This header is hidden when using a mobile or tablet device; to access, select the hamburger bar in the top left corner.
Here you can update your preference to digital or hardcopy. Please note if you opt to receive a hardcopy, it will prompt you for payment of the postage and handling fee.
If you have already paid for postage and handling, we advise not changing your preferred method to digital. Please call National Headquarters on 02 4978 8788 for options.

From the Members’ Portal homepage, simply select the Club Communication icon or Communication button in the header. Note: This header is hidden when using a mobile or tablet device; to access, select the hamburger bar in the top left corner.
Under Newsletter Subscriptions, there is a list of all newsletter mailing lists. Next to the list members have the option to Unsubscribe or Subscribe. If the button says Unsubscribe, this means the member is already subscribed. If the button says Subscribe, this means the member is unsubscribed to the list.

From the Members’ Portal homepage, simply select the Transactions icon or Transactions button in the header. Note: This header is hidden when using a mobile or tablet device; to access, select the hamburger bar in the top left corner.
Members will be able to view payments and transactions that have been processed against their membership since early 2017. Transactions prior to this are not available.

From the Members’ Portal homepage, simply select the Expenditure icon or Expenditure button in the header. Note: This header is hidden when using a mobile or tablet device; to access, select the hamburger bar in the top left corner.
Members can add new expenses or make changes to existing expenses. For more detail:
Adding a new expense:
Select Create New Expenses
Complete all the highlighted fields – please note that the suburb and postcode will prefill once an address is search for and selected. Select Create Expense to save the data.
Editing an existing expense:
Select the edit button next to an existing expense.
Make the necessary amendments and select Update Expense.

From the Members’ Portal homepage, simply select the Forum icon or Forum button in the header. Note: This header is hidden when using a mobile or tablet device; to access, select the hamburger bar in the top left corner.
Members will be required to log in again. Please use the CMCA username and password. Members do not need to register or use different credentials.
From the Benefits homepage, place the cursor over the More button in the header and select Forum from the drop-down menu.

Page Last Updated: Tuesday, 19 May 2020 12:59 PM, Session: Public