We would like to remind members to ensure their roadside assistance cover is current, particularly those members who purchased a roadside assistance product with Allianz Global Assistance prior to the end of our partnership at midnight on 30 June 2023.

Allianz Global Assistance

When our partnership with Allianz Global Assistance ended at midnight on 30 June 2023, they stopped offering members the exclusive CMCA roadside assistance cover and subsequently members were not notified when their renewal was due. Unfortunately, some members did not keep a record of their roadside assistance cover period, and therefore were not aware that they were no longer covered.

Please be mindful 30 June 2023 was the final date that CMCA members could purchase cover with Allianz Global Assistance which means the cover for that 12-month period has now ceased. As such, as of today, 1 July 2024, Allianz Global Assistance no longer provides roadside assistance coverage to CMCA members.

24/7 Roadservices Australia

There has also been some confusion regarding the uptake of roadside assistance from 24/7 Roadservices Australia, the club’s new partner as of 1 July 2023. Existing Allianz Global Assistance cover was not automatically rolled over to our new partner. Members were required to purchase new cover with 24/7 Roadservices Australia or an alternative provider. If you have current cover with another provider, 24/7 Roadservices Australia can sign you up at any time and ensure your cover starts on a specific date to align with your renewal. If you need roadside assistance cover, please click HERE or call 1300 2622 00.

We hope this clears up any confusion and again urge you to ensure you have appropriate roadside assistance cover. NHQ does not keep any details of your roadside assistance cover, so please contact your provider to ensure your cover is current.

Page Last Updated: Monday, 1 July 2024 11:04 AM, Session: